DKE has been maintaining its ISO 9001 certification for 16 years, demonstrating its commitment to quality and customer satisfaction. Every year, we have an onsite audit to verify the compliance of our quality management system with the ISO 9001 standards. This year, we had onsite audit conducted by British Standard Institution (BSI), one of the leading certification bodies in the world. The audit identified three areas for improvement in our risk and opportunity assessment, internal audit, and external provision processes. We appreciate the feedback and will work on implementing the corrective actions as soon as possible.